Frome Business Services
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E-commerce features

General
  • Full multi-currency support
  • Full multi-language support
  • Support for Worldpay live exchange rate service
  • Unlimited products, sections and sub-sections
  • Digital Download product support including optional registration details
  • Product personalisation with fields the customer can fill in against products
  • Importing / exporting routines
  • Full product and section searching available in your store
  • Easy to turn features on or off
  • Gift certificates (either electronic or printed)
  • Create offer codes to give discounts on orders
  • Suspend store quickly and easily should you need to
  • Free updates included in the price of the system
  • Encryption of any stored credit card numbers
  • Full backup and restore system built-in
  • The display order of most things can be changed quickly and easily
  • "Recently viewed" features allows your customers to quickly go back to products and sections they have viewed
  • Show associated products on the cart page, taken from all associated products of products in the cart
  • Users Online feature
Web-based Administration
  • Quick and intuitive interface - more like an application than the web!
  • Unlimited administration accounts
  • Includes full logging of actions on administration accounts, including failed login attempts
  • Administration accounts can be disabled at the click of a button (apart from administrator account)
  • Ability to restrict areas of administration and actions to certain accounts
  • Variety of different features to keep your system secure
Design
  • Fully template driven with easy to understand template directives (no PHP knowledge needed)
  • Completely customisable
  • Show on-screen cart if you want to
  • Keep categories on-screen all the time
  • Default templates are complete and ready to run a full store
  • CSS support included in the default templates
Sections
  • Unlimited sections and sub-sections including section depth
  • Special categories for special offers, top sellers, featured products, random products, best sellers etc.
  • Sections can be turned on or off at any time quickly and easily.
  • Sections can only be shown to certain customer types.
Product Management
  • Stock control with email warnings at low stock trigger levels (can be set individually for each product). Stock control not only on product-level but also on variation-level
  • Cross selling and up selling facilities
  • Customer reviews (can be moderated)
  • Customer ratings
  • Fully extendable product fields including check boxes, select boxes, radio buttons, plain text and images
  • Full pricing based on quantity and / or options selected
  • Support for different weights, product codes and stock levels for different product variations
  • Products can be listed in as many sections as you like
  • Products can be turned on or off at any time quickly and easily
  • Products, product options or product pricing can be specific to customer type
  • Global product price changes
  • Clone products easily
  • Unique 'Template Product' allows you to setup default values when adding new products
  • Group the same product with different options for quantity discounts
  • Set up any number of tailored product flags
  • Group products together to make master products. NOTE: Only currently supports products without extra selectable options.
  • Include a One-Off / Setup cost for products
  • Set maximum and minimum quantities that can be ordered for individual products
  • Do a final stock check before checkout altering the customer to any stock problems
Customer Accounts
  • Full order history
  • Address books
  • Wish List
  • Ability to setup customer types for site wide discounts or special discounts
  • Option to force account opening when checking out
  • Only allow certain acount types to be able to use a seperate deliver address
Shipping And Tax
  • Full shipping and tax facilities
  • Shipping and tax down to the product level
  • Both country and county/state level tax supported
  • Add packaging costs to the shipping
  • Provide free shipping depending on certain criteria
  • Provide free shipping on individual products
Ordering Process
  • Edit order lines, quantities and prices along with tax and shipping editing
  • Integration with many payment gateways
  • Take credit card details to process yourself
  • Offer multiple payment methods
  • Limit payment methods to customer type
  • Setup free shipping offers
  • Email and postal type gift certificates supported
  • Create unlimited extra order paperwork templates to produce a wide range of paperwork. Create templates for labels, dispatch notes, dispatch summaries etc.
Order Management
  • Full order management
  • Dispatch functionality with order tracking features
  • Instant dispatch for digital products
  • Back ordering
  • Receipt / Invoice printing
  • Full order searching
  • Bulk order printing facility
  • Order status tracks orders throughout entire life
  • Full order editing and order creation in the administration system. Add/remove/update products on orders, change order details, shipping, tax and discounts.
Affiliate System
  • Manage your affiliate program effortlessly
  • 2nd Tier Commission support
  • Setup different affiliate groups with different commission levels
  • Commissions either by percentage or fixed amount
  • Affiliates have access to administration system with statistics etc.
  • Highly configurable, enabling you to tailor your affiliate system
  • Upload banners for the affiliates and limit those to only certain groups
  • Payment due reporting
  • Full transaction adding/editing/deleting
  • Tailor the affiliate account fields to suit your needs.
  • Send newsletters to affiliates
Supplier System
  • Assign suppliers to products along with supplier product codes
  • Automatically email suppliers for drop-shipping of orders
  • Use different email templates for different suppliers
  • Set when you want supplier emails to be sent (you don't have to send emails to all suppliers, this is selectable).
Reports And Statistics
  • Full reporting system for orders
  • Full log system which tracks pages viewed, sections viewed, products viewed etc.
  • Analyse abandonded carts
  • Log reports including: browser, referrer, views by day etc.
  • Log search terms your customers are entering and see how many products and sections those terms found
Email Facilities
  • Fully customisable email templates for all emails sent from the system
  • Option HTML versions of all emails
  • Newsletter manager for sending emails to customers
  • Send newsletters to sub-sets of your full mailing list, e.g. only those with a certain account type
  • Emails use the same template language as the rest of your store giving you the same freedom of design

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